Shopify questions
Quick answers about importing, stock syncing, disconnecting and Shopify integration.
বাংলায়: Shopify থেকে পণ্য আমদানি ডুপ্লিকেট তৈরি করে না। Omnikyo স্টকের সোর্স অফ ট্রুথ, Shopify শুধু পায়। স্বয়ংক্রিয় সিঙ্ক দিয়ে স্টক সবসময় আপডেট রাখা যায়। যেকোনো সময় সংযোগ বন্ধ করা যায় শংসাপত্র পরিবর্তন করে।
Will importing Shopify products duplicate them?
No. When you import, Omnikyo matches each Shopify variant to an existing Omnikyo product by Shopify ID or SKU. If a match is found, the product is updated with new information. If no match exists, a new product is created. Re-importing the same Shopify catalog never creates duplicates — it only updates.
Does Omnikyo overwrite Shopify stock?
Only when you publish. Omnikyo is the source of truth. Publishing sends Omnikyo's sellable stock (on hand minus reserved and damaged) to Shopify. If you turn on automatic sync, publishing happens whenever stock changes or you modify location settings. You always have control: you choose to publish, and you choose to enable automatic sync.
Can stock flow automatically from Shopify to Omnikyo?
No. Omnikyo is the source of truth, so stock only flows Omnikyo → Shopify (publishing). You can import from Shopify one time, but it never runs automatically. This protects your inventory: Shopify is a sales channel, not your master inventory system.
Why does my order show source "Website"?
Orders from Shopify are tagged with the source Website, not "Shopify," because Shopify is the channel but not the order source in Omnikyo's inventory model. The order still came from your Shopify store.
How do I disconnect Shopify?
Change or clear your Shopify credentials in Settings › Sales channels › Shopify. Omnikyo keeps the Shopify product IDs and variant links on your products, so when you reconnect with new credentials, the links still work. To revoke Omnikyo's access completely, delete the Omnikyo app from your Shopify admin.
Do I need the Shopify webhook for products to update?
No. Product import is manual — you run it when you want by selecting Sync products from Shopify. Shopify webhooks are not involved. The sync fetches the latest products from Shopify's API.
Can I change which Shopify location I manage?
Yes. Each time you sync stock, you choose the Shopify location. You can pick a different one any time. If you enable automatic sync, it publishes to the location you chose in that sync session.
Does automatic sync work on the mobile app?
Automatic sync is a server setting, not tied to the app. Once enabled in Settings, stock publishes to Shopify automatically whenever you change stock in Omnikyo or your team makes changes — whether you use the web app, mobile app, or both.
Other ways people ask this
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- shopify product পুনরায় আমদানি করলে কী হবে
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Checked against the product on 2026-10-02.