Omnikyo/Help Center
How-to

Send orders to Steadfast

Send one order or many to Steadfast at once for delivery. Omnikyo checks the customer details first and guides you to fix missing or invalid information.

বাংলায়: অর্ডারগুলি Steadfast কুরিয়ারকে পাঠাতে অর্ডার মেনু থেকে বা একসাথে অনেকগুলি নির্বাচন করে করা যায়। গ্রাহক নাম, ফোন এবং ঠিকানা সবই থাকা দরকার। Omnikyo স্বয়ংক্রিয়ভাবে ভুল নম্বরগুলি ঠিক করতে চেষ্টা করে, কিন্তু কোন কিছু বাদ দিলে হাতে হাতে সম্পাদনা করতে হয়।

Where to find it: Sidebar › Orders › select an order › Send to Steadfast, or select multiple orders and click Ship via Steadfast Who can do it: Users with Send to Steadfast permission, and the account must not be read-only Status: Steadfast must be connected in Settings › Shipping and delivery › Steadfast

Before you start

Steadfast must be connected with API credentials. If you have not yet connected it, go to Settings › Shipping and delivery › Steadfast, paste your API key and secret key, check the connection, and come back to Orders.

An order needs a complete customer record: name, phone number (11 digits, like 01712345678), and address (at least 10 characters). Orders missing any of these cannot be sent.

Send one order to Steadfast

  1. Open Orders and find an order to ship.
  2. On the order row, select the ⋯ menu (the three dots).
  3. Choose Send to Steadfast.
  4. Omnikyo checks the customer details. If everything is OK, the order status changes to Dispatched and you see the toast "Order Sent to Steadfast!" — "Order {id} is now being processed."

If the customer details have a problem — an invalid phone number or a short address — you get the toast "Shipment Failed" with a message telling you what is wrong. Go back to the order and edit the customer's record. Then try again.

Send many orders to Steadfast at once

  1. Tick the orders you want to send in the list (the checkboxes on the left).
  2. When at least one order is selected, a toolbar appears at the top (or the bottom on a phone). Click Ship and choose Ship via Steadfast.
  3. A review window opens showing all the selected orders. The window separates them into two groups:
    • Needs Fix (red cards, top) — orders with missing or bad customer information.
    • Ready to Submit (below) — orders that can be sent right now.
  4. Omnikyo automatically fixes phone numbers that can be corrected (for example, 88017… becomes 017…). You see a toast "Auto-Fixed Phone Numbers" — "Fixed and saved {n} phone number(s)".
  5. For any order still marked Needs Fix, click the pencil icon to edit the phone or address. The modal shows a "N/10" counter for characters. Fix the problem and click Save Changes. The order moves to the ready list.
  6. Tick the orders you want to send (the ready orders are pre-ticked). Click Send to Steadfast.
  7. Each order moves to Dispatched and gets a tracking code from Steadfast.

What you need to provide

When Omnikyo sends an order to Steadfast, it includes:

  • Customer name
  • Customer phone (the last 11 digits of the number)
  • Full delivery address as you typed it
  • The amount the courier should collect (COD) — the order total minus any advance payment the customer already sent
  • Any courier note you wrote in the order (for example, "call before coming")
  • Item descriptions (the SKU and quantity of each product)

Steadfast needs all of this. If any piece is wrong or missing, the order is rejected.

Delivery type and fees

Omnikyo always sends orders to Steadfast as home delivery (delivery type 0). Steadfast then handles the delivery and sends you updates as the parcel moves.

The shipping fee you entered on the order is kept as is — Omnikyo does not change it. Steadfast's own delivery charges are separate and are deducted from the COD amount the courier collects.

Tracking and status updates

Once an order is sent, Omnikyo watches for updates from Steadfast. When the parcel is picked up, in transit, or delivered, Omnikyo receives the update and changes the order status automatically. You can also manually sync the status at any time by opening the order and clicking the sync icon next to the courier name.

The tracking code (a number) appears in the order under the courier name. The customer can use this code to follow the delivery on Steadfast's website.

Other ways people ask this

  • steadfast te parcel pathay dibo kivabe
  • order bulk courier te send korar niyom
  • customer phone invalid, order patay dite parbo na
  • steadfast bulk booking
  • কুরিয়ার সেন্ড করার সময় ফোন নম্বর ভুল
  • address korto, order dimu kivabe
  • courier already assigned, send steadfast
  • bulk shipment steadfast
  • fix phone number before shipping

Checked against the product on 2026-10-02.