What Omnikyo can and cannot do today
Omnikyo can do orders, inventory, customers, shipping, payments, reports, a storefront, and Meta ads. Some features are in beta or waiting for setup.
বাংলায়: Omnikyo অর্ডার, স্টক, গ্রাহক, শিপিং, পেমেন্ট, রিপোর্ট, অনলাইন স্টোর আর Meta বিজ্ঞাপন করতে পারে। কিছু ফিচার নতুন বা সীমিত, কিছু এখনো নেই বা শীঘ্রই আসবে।
What Omnikyo can do
Omnikyo can manage orders, inventory, customers, shipping, payments, reports, a storefront, and Meta ads.
Orders: Create, edit, find, filter, bulk-change status, send to Pathao or Steadfast couriers, track parcels, process returns, record partial returns, create exchange orders, print invoices and packing lists, take point-of-sale sales, import from a spreadsheet, and share a tracking link with customers.
Inventory: Track stock by product and location, set low-stock alerts, count and restock manually, transfer between locations, see stock history, edit in bulk, set delivery fees per location, and route orders from each sales channel to a location.
Customers: Find and read customer profiles, see their order history and delivery success rate, manage their phone and address, view notes.
Shipping: Connect Pathao and Steadfast couriers, set delivery fees, book and track parcels, sync status from the courier, handle returns, and share tracking links.
Payments: Take cash on delivery, link bKash for customers to pay by phone, record advance payments, refund bKash, check payment status, send payment links.
Reports: See overview, orders, sales, products, customers, fulfilment and courier data, build custom reports with SQL, export and print.
Dashboard: Watch orders by status, sales, ad spend, profit, customer success rates, and get alerts for orders that need attention.
Storefront: Publish an online store with products, collections, categories, pages, blog posts, landing pages with offers, discounts, reviews, and a cart.
Meta ads: Create and run Advantage+ campaigns, see spend and ROAS, connect your Facebook account, set up the Meta Pixel and Conversions API, track order attribution to ads.
AI: Ask OmniAI questions, get suggestions, let it edit orders, make images with OmniGen, paste a customer chat for AI to fill an order form.
Team: Invite team members, set permissions per role, require two-step verification.
What Omnikyo does not have
Omnikyo does not have a CRM. There is no Inbox, no Tickets, no Calls, and no Automations. If you need to manage customer conversations or send bulk messages, that is not here.
Omnikyo does not sync inventory back to Shopify. You can import Shopify products and stock into Omnikyo, but Omnikyo does not push updates back to Shopify — stock and orders stay in Omnikyo.
Omnikyo cannot connect every courier. Only Pathao and Steadfast are supported. Other couriers can be tracked by hand with a tracking code.
Omnikyo does not have email marketing, SMS marketing, or broadcast messages to customers.
What is in beta or limited
Some features exist but are not yet full or widely available.
Smart collections : You can set rules for collections — by SKU, price range, tag — and the list updates as products match. This is new and may change.
Complementary products : You can mark products as complements to each other (e.g. a shirt and tie). This feature is limited and may not appear for all stores.
Product recommendations : Products can show "related" or "complementary" sections on the storefront. This requires setup and may not appear yet.
Local pickup : Locations can offer customer pickup instead of delivery. This is limited and not all stores have it.
Free delivery threshold : You can set a minimum order amount that gets free delivery. This is limited.
Contact form submissions : A contact form block on the storefront can collect messages. This is new.
Discount codes and automatic discounts : The storefront can offer discount codes and automatic discounts (e.g. by volume). This is limited.
Blog : You can publish blog posts on the storefront. This is new and may change.
What exists but is not widely used
Bulk CSV order import : You can upload a spreadsheet of historical orders to import them all at once (e.g. to move from another system). This works but is not the main way orders come in.
Point-of-sale (POS) sales : You can take in-person sales — scan a product, take payment, print a receipt. This works for small shops but is not a full POS system.
Own website integration : You can connect a custom website (Laravel, PHP, etc.) to send orders to Omnikyo and track them. This works for developers.
Bulk operations : Many pages (orders, products, inventory) let you select and change multiple rows at once. This works but is not optimised for very large bulk operations.
Courier statuses Omnikyo knows about
Only Pathao and Steadfast statuses are translated. Other couriers' status codes show as-is and may not make sense.
What language does Omnikyo speak
Omnikyo works in Bengali (Bangla script), Banglish (Bangla in Latin letters), and English. Customer-facing pages can show in any of these. The interface is primarily in English.
Mobile app limits
Omnikyo has a mobile web interface and an Android app. Both let you view and manage orders, inventory, and customers on the phone. Some features are simpler or hidden on mobile: for example, the full order form is a sheet rather than a dialog. There is no iOS app.
Performance and scale
Omnikyo works well for shops with up to 1–10 million products and orders. Very large operations may see slower list pages or reports. If you reach a limit, Omnikyo will tell you.
Data exports and backups
You can export orders, products, customers, and inventory to spreadsheets from the Reports pages. Omnikyo automatically backs up your data daily. If you need to delete your account and all data, you can request this from Settings › Privacy and data deletion.
Other ways people ask this
- omnikyo feature কি কি আছে
- কি করতে পারি omnikyo দিয়ে
- omnikyo করতে পারে না কি
- omnikyo এ inbox আছে কি
- omnikyo তে automation আছে
- incoming message manage করতে পারি
- broadcast message পাঠাতে পারি কি
- omnikyo সাপোর্ট করে কোন কুরিয়ার
- ios app আছে omnikyo তে
- features beta মানে কি
- omnikyo limitations কি
- what does omnikyo not do
- omnikyo cannot do what
- features coming soon
Related guides
Checked against the product on 2026-10-02.