How-to

Send many orders to a courier at once

Select multiple orders and send them all to Pathao or Steadfast in one batch. The modal auto-fixes some issues and shows you exactly which orders will be sent.

বাংলায়: Orders তালিকায় মাল্টিপল সিলেক্ট করে একসাথে Pathao বা Steadfast-এ পাঠাতে পারবেন। মডালটি স্বয়ংক্রিয়ভাবে ফোন নম্বরের সাধারণ সমস্যা ঠিক করে দেয় এবং দেখায় কোন অর্ডার সফল হবে এবং কোনটি সমস্যায় আছে।

Where to find it: In the Orders list, select the orders. A Ship menu appears at the bottom. Choose Pathao or Steadfast.

Before you start

You need at least one courier connected (Pathao or Steadfast).
Each order must have a valid customer phone number (11 digits starting 01), an address of at least 10 characters, and a city.
For Pathao, addresses are limited to 220 characters (including city). For Steadfast, there is no length limit.
You can send up to 100 orders in one batch. If you select more, the submission is blocked.

In the Orders list, tick the checkbox on the orders you want to send. Or use Select all on this page to select all visible orders at once.
A toolbar appears at the bottom showing how many you have selected.
Select the Ship button or dropdown. Choose Pathao or Steadfast.
The bulk courier modal opens.

Inside the review window

The modal shows every order you selected in separate cards. Orders are grouped into two sections:

Orders ready to submit (green background): These have valid customer details. They are checked by default and will be sent.

Orders with issues (red background): These have invalid phone numbers, missing addresses, or other problems. They are not selected and will not be sent unless you fix them.

Auto-fix phone numbers

When the modal opens, Omnikyo automatically tries to fix phone numbers that are invalid but have a valid pattern hidden in them. For example, if a customer's phone is "+8801712345678" or "01712345678 " (with spaces), it normalises it to "01712345678".

You see a toast: "Auto-Fixed Phone Numbers" with the count. The fixed phones are saved to your customer records.

Manually fix issues

For orders with issues:

Find the red card marked Needs Fix.
Select Edit to expand the order and edit the phone and address. Or select the blue Quick Fix button if the issue is a phone number that can be auto-corrected.
For phone, the modal shows you what the correction would be. Tap Auto-Fix to apply it, or type a new number manually.
For address, type or edit the full address. The address must be at least 10 characters (and at most 220 for Pathao).
Select Save Changes. The order is fixed, saved to your database, and automatically selected for submission.

Review and submit

Tick or untick individual orders before submitting. By default, all valid orders are selected.
You can select Select All or Deselect All to change the selection at once.
The Send button (at the bottom) is active only if you have selected at least one valid order.
Select Send to Pathao or Send to Steadfast. The orders are submitted and the modal closes.

What happens after submission

The orders are sent to the courier. Each order's status becomes Dispatched.

If the submission is successful, you see a toast with the count: "5 orders sent to Pathao" (or the number you sent). The order list updates.

Some orders may show Awaiting courier (a yellow badge) even after dispatch. This means the order is with the courier but a tracking code has not arrived yet. Refresh the page or wait a moment and the tracking code will appear.

Partial failures (some orders sent, some not)

If the courier accepts some orders but rejects others, you see a toast listing the problems:

"3 orders sent. 2 orders failed: #1234 (Invalid store), #1235 (Duplicate)"

The orders that succeeded are Dispatched. The ones that failed are left unmatched. Look at the failure reason and fix the issue manually (edit the customer details or remove the existing courier assignment), then try again.

Differences between Pathao and Steadfast bulk

Pathao: You choose a pickup store when you open the bulk modal. All orders are sent from that one store. Address limit is 220 characters (address + city combined).

Steadfast: No store choice needed. Address can be any length. However, you cannot send orders that already have a Steadfast tracking code; they are skipped.

Limit and failures

Maximum 100 orders per batch. If you select more than 100, a message blocks submission: "Steadfast can process up to 100 orders per batch."
For Pathao, long addresses (over 220 characters including city) are rejected. The modal shows the character count as you edit.
Phone and address validation happens in the modal before sending. Invalid details are flagged and prevent sending. Fix them or deselect the order.

Questions people ask

What does "Awaiting courier" mean?

The order has been sent to the courier and is Dispatched, but the courier has not yet returned a tracking code. Wait a moment and refresh the page. The tracking code usually appears within seconds, but can take longer during busy periods.

Can I edit an order after it is sent?

No. Once Dispatched, the order is locked. If you need to edit it, manually remove the tracking code (set it to blank) to make it editable, make your changes, and then send it again.

Why did some orders fail but others succeeded?

Some couriers reject individual orders for reasons like missing required fields or duplicate records. The ones that are rejected are left unmatched so you can fix them and try again. The ones that succeeded are Dispatched.

Can I send the same batch again?

Only the orders that failed the first time are still available to send. The ones that succeeded are already Dispatched and cannot be sent again (unless you remove the tracking code first).

Other ways people ask this

onek order pathao te ekesathe pathai kibhabe
Steadfast bulk booking kos select korbo
phone fix hoyni shipment kaj korar somoy
"Awaiting courier" mane ki
partial failure keno hoy
batch shipment limit 100 keno
একসাথে অনেক অর্ডার পাঠানোর উপায়
bulk courier submit korar somoy error ase
batch shipping kei select korar option
multiple orders ship kos kore
উচ্চ সংখ্যক অর্ডার বুক করা
order list e select all button
pathao steadfast batch process limit

Send an order to Pathao or Steadfast — single-order booking
Follow a parcel and sync its status — track orders after dispatch

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Checked against the product on 2026-10-02.